Enterprise AI Support Center

Build Your Customer Service
Team with AI Agents.

Mujib does what a customer service team does — answer calls and messages, understand issues, resolve from your knowledge and your systems, and escalate to humans. Same operations. AI agents on your real phone line.

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24/7Voice Coverage
<10msVoice Latency
97Languages97لغة ولهجة
99.9%Uptime SLA
SIP / PBX Ready
In production · enterprise telephony
  • NBTEL — voice on real SIP/PBX
  • Asterisk · FreePBX · carrier trunks
  • RAG answers only from your KB
  • Encrypted in transit and at rest
Customer storyVoice networkStatus & uptimePrivacySIP setup

Same as a call center. Powered by AI.

Mujib is not another chatbot widget. It runs your support operations — receive, understand, resolve, escalate — on your real phone line and channels.

Receive

Answers real inbound calls over SIP/PBX and every channel, 24/7 — in the caller's own language and dialect.

Understand

Detects intent and context, then searches your knowledge base and live systems for the exact answer.

Resolve

Answers only from your content (RAG) and takes action through connected APIs — accurate, on-policy, no guesswork.

Escalate

When a person is needed, Mujib files the thread into Inbox — live reply, tickets, and the boards your business turned on. Never a dead end.

Mujib Inbox

The CRM that files itself.

Support, conversations, contacts, inventory, real estate, academy, autos, trips, sales, pipeline, and marketing — one workspace. Mujib files the record. Your team works it at inbox.aimujib.com.

  • Support
  • Conversations
  • Contacts
  • Inventory
  • Real Estate
  • Academy
  • Autos
  • Trips
  • Sales
  • Pipeline
  • Marketing
See every Inbox app
Mujib Inbox workspace with Support, Conversations, Contacts, Inventory, Real Estate, Academy, Autos, Trips, Sales, Pipeline, and Marketing
Voice AI in Real Operations

Built for High-Stakes Support & Voice Workflows

See how Mujib automates technical troubleshooting, customer inquiries, field dispatch, and enterprise call center traffic.

24/7 CUSTOMER SERVICE & BILLING

24/7 Tier-1 Support Without Hold Times

Mujib answers customer calls instantly, verifies account details, guides billing inquiries, and resolves requests end-to-end without long queues.

  • Retire the hold music

    Replace annoying IVRs with an intelligent voice agent that resolves issues on the first ring.

  • Multilingual & Dialect Native

    Understands and replies in 97 languages and their local dialects — the same natural style the caller uses.

  • Instant API & CRM Actions

    Executes live updates directly into your ERP/CRM systems during the phone call.

90%+First-Call Resolution
70% Cost Reduction
<10msVoice Latency
85% Ticket Deflection
IT & SYSTEM TROUBLESHOOTING

Automated IT Helpdesk & Password Resets

Free your engineering and support staff from repetitive tickets. Mujib verifies user credentials, resets passwords, and troubleshoots network issues step-by-step.

  • Secure Identity Verification

    Safely verifies employee ID and MFA tokens before resetting sensitive access credentials.

  • RAG-Grounded Troubleshooting

    Diagnoses VPN, software, and PBX configuration errors strictly from internal runbooks.

  • Context-Rich Warm Handoff

    Seamlessly escalates complex edge cases to senior engineers with live call transcripts.

FIELD OPERATIONS & MAINTENANCE

Hands-Free Voice Dispatch & Incident Logging

Field technicians and on-site staff can log incident reports, check equipment inventory, and update work orders hands-free on the go.

  • Keep hands on the job

    Technicians speak naturally through wireless earbuds without opening laptops or mobile apps.

  • Structured Data Extraction

    Automatically converts voice conversations into clean maintenance logs and ERP tickets.

  • Noise-Resilient Audio Engine

    Maintains high voice recognition accuracy even in noisy industrial or outdoor environments.

3x Faster Field Logging
100%Policy Accuracy
10,000+Concurrent Calls
99.9%Uptime SLA
ENTERPRISE CALL CENTER

Build Voice Agents That Resolve More and Deflect Less

Scale effortlessly from 10 to 10,000 concurrent calls during product launches, outages, or seasonal spikes without hiring temporary agents.

  • Direct SIP / PBX Integration

    Connects directly via SIP Trunk into Asterisk, FreePBX, Cisco, or carrier lines in 15 minutes.

  • Real-Time Supervisor Intelligence

    Live sentiment tracking, auto-summarization, and call quality analytics on one dashboard.

  • Infinite Elastic Scaling

    Handles peak traffic surges instantly so no customer ever encounters a busy tone.

INBOUND SALES & APPOINTMENT BOOKING

Instant Inbound Lead Qualification & Calendar Booking

Convert inbound caller interest into booked meetings and qualified deals. Mujib captures caller requirements, scores budget and readiness, and books calendar slots in real time.

  • Instant Lead Qualification

    Qualifies prospective clients with structured questions before routing to account executives.

  • Direct Calendar & CRM Sync

    Checks live calendar availability and books meetings with automatic SMS and email confirmations.

  • Zero Lead Drop-Off

    Engages prospective buyers 24/7 the moment they call, capturing revenue outside standard hours.

3x More Booked Meetings
24/7Active Sales Pipeline

The operating stack

Six surfaces that run receive → understand → resolve → escalate — not a bolt-on chatbot.

Voice AI & SIP / PBX

Answer real phone lines 24/7. Connect Asterisk, FreePBX, or your carrier SIP trunk — same workflow as a call center.

Learn more →

Knowledge Base & RAG

Upload docs, URLs, and policies. Answers only from your content (RAG). Connect ERP/CRM/SQL via MCP when the agent needs live data or actions.

Learn more →

Omnichannel

WhatsApp, Instagram, Messenger, Telegram, Viber, TikTok, SMS, email and web chat — one AI, one dashboard, same knowledge.

Learn more →

Mujib Inbox CRM

Tickets, live chats, contacts, inventory, real estate, academy, autos, trips, sales, pipeline, and marketing — filed by Mujib, worked by your team.

Learn more →

Works with your systems

Odoo, Salesforce, HubSpot, Zoho, Shopify or your own API. The agent reads live prices, stock and bookings, and creates records in your system — connected once, used on every channel.

Learn more →

Workflows after every request

Each request the agent takes can email your team, add a row to a Google Sheet in your own Drive, or go straight to your CRM — with conditions, automatic retries and a run history.

Learn more →

Mujib Edge — a CDN for live voice

Same agent. Same knowledge. The call connects to the nearest live node so web, SDK, and SIP audio stay fast.

Web widget

The embed asks Core for an Edge URL, then opens the voice socket there. One snippet. Regional routing is automatic.

Flutter SDK

mugib_sdk uses the same endpoint API. Callers in Iraq, Europe, or the Gulf hit the closest live node.

SIP / PBX

Trunks inherit regional routing or pin to a dedicated Edge next to your PBX so media can stay on-prem.

Live network status → · How Edge routing works →

One brain. Every dialect.

Detects how the caller speaks — language and dialect — and replies in the same natural style. Not a language menu. A live match.

Spanish (Mexico)Detected

¿Cómo le hago para renovar mi paquete de internet?

Mujib replies

Claro — lo puedes renovar desde la app, o te lo dejo listo ahora mismo.

French (Canada)Detected

J'aimerais savoir où est rendu ma commande.

Mujib replies

C'est noté — ta commande 4821 est en livraison, prévue pour demain.

English (US)Detected

I need to update my billing address.

Mujib replies

Of course — I can update that from your billing profile now.

  • Afrikaansالأفريكانية
  • Akanالأكانية
  • Albanianالألبانية
  • Amharicالأمهرية
  • Arabicالعربية
  • Armenianالأرمنية
  • Assameseالأسامية
  • Azerbaijaniالأذربيجانية
  • Basqueالباسكية
  • Belarusianالبيلاروسية
  • Bengaliالبنغالية
  • Bosnianالبوسنية
  • Bulgarianالبلغارية
  • Burmeseالبورمية
  • Catalanالكتالانية
  • Cebuanoالسيبيوانية
  • Chineseالصينية
  • Croatianالكرواتية
  • Czechالتشيكية
  • Danishالدنماركية
  • Dutchالهولندية
  • Englishالإنجليزية
  • Estonianالإستونية
  • Faroeseالفاروية
  • Filipinoالفلبينية
  • Finnishالفنلندية
  • Frenchالفرنسية
  • Galicianالجاليكية
  • Georgianالجورجية
  • Germanالألمانية
  • Greekاليونانية
  • Gujaratiالغوجاراتية
  • Hausaالهوسا
  • Hebrewالعبرية
  • Hindiالهندية
  • Hungarianالمجرية
  • Icelandicالآيسلندية
  • Indonesianالإندونيسية
  • Irishالأيرلندية
  • Italianالإيطالية
  • Japaneseاليابانية
  • Kannadaالكانادا
  • Kazakhالكازاخية
  • Khmerالخميرية
  • Kinyarwandaالكينيارواندا
  • Koreanالكورية
  • Kurdishالكردية
  • Kyrgyzالقيرغيزية
  • Laoاللاوية
  • Latvianاللاتفية
  • Lithuanianالليتوانية
  • Macedonianالمقدونية
  • Malayالملايوية
  • Malayalamالمالايالامية
  • Malteseالمالطية
  • Maoriالماورية
  • Marathiالمراثية
  • Mongolianالمنغولية
  • Nepaliالنيبالية
  • Norwegianالنرويجية
  • Odiaالأوريا
  • Oromoالأورومو
  • Pashtoالبشتو
  • Persianالفارسية
  • Polishالبولندية
  • Portugueseالبرتغالية
  • Punjabiالبنجابية
  • Quechuaالكيشوا
  • Romanianالرومانية
  • Romanshالرومانشية
  • Russianالروسية
  • Serbianالصربية
  • Sindhiالسندية
  • Sinhalaالسنهالية
  • Slovakالسلوفاكية
  • Slovenianالسلوفينية
  • Somaliالصومالية
  • Southern Sothoالسوتو الجنوبية
  • Spanishالإسبانية
  • Swahiliالسواحيلية
  • Swedishالسويدية
  • Tajikالطاجيكية
  • Tamilالتاميلية
  • Teluguالتيلوغو
  • Thaiالتايلاندية
  • Tswanaالتسوانية
  • Turkishالتركية
  • Turkmenالتركمانية
  • Ukrainianالأوكرانية
  • Urduالأردية
  • Uzbekالأوزبكية
  • Vietnameseالفيتنامية
  • Welshالويلزية
  • Western Frisianالفريزية الغربية
  • Wolofالولوفية
  • Yorubaاليوروبا
  • Zuluالزولو

See all 97 languages and dialects →شوف كل الـ 97 لغة ولهجاتها →

Your data stays private.

Every conversation, knowledge file, and customer record is encrypted — in transit and at rest.

All data encrypted

Messages, voice, and knowledge files are encrypted in transit with TLS.

Isolated per customer

Your knowledge and conversations stay inside your tenant. Other customers cannot see them.

Not used to train models

Customer data is not used to train third-party foundation models. Answers come only from your content.

Access you control

Role-based access, API keys, and audit logs. On-premise deployment when the data must stay on your infrastructure.

Privacy policy →

Frequently Asked Questions

Mujib is an AI-powered support center for your phone line and channels. It receives customer calls, understands the issue, answers from your knowledge base and connected systems, and transfers to a human agent when needed — the same workflow as a traditional call center, executed by AI.
Yes. Mujib connects to Asterisk, FreePBX, and carrier SIP trunks for inbound voice.
Mujib Edge is a voice CDN. The widget, SDK, and SIP trunk connect to the nearest live node so audio stays close to the caller. Core still owns knowledge and billing.
Mujib supports 97 languages and their local dialects on voice, chat, and messaging. The agent detects how the caller speaks and replies in the same language and regional style. See all 97 languages and dialects →شوف كل الـ 97 لغة ولهجاتها →
Mujib uses RAG technology, meaning the AI only answers based on YOUR knowledge base — not random internet data.
Yes. Messages, voice, and knowledge files are encrypted in transit with TLS. Your knowledge base and conversations stay in your tenant. Customer data is not used to train third-party foundation models.

Ready to run your
AI support center?

Talk to our team about deploying Mujib on your phone line — enterprise SIP, multilingual voice, and human handoff.

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